Cancellation conditions

Cancellation conditions

Stays of up to 27 nights

• More than 14 days before arrival: free cancellation and a 100% refund.
• From 14 days up to and including 3 days before arrival: 50% of the total accommodation cost is charged.
• Less than 3 days before arrival: 100% of the total accommodation cost is charged.
• No refund is provided in the event of a no-show or early departure.

Stays of 28 nights or more

• More than 31 days before arrival: free cancellation.
• From 31 days up to and including 15 days before arrival: 75% of the accommodation cost for the first “month” is charged.
• From 14 days before arrival: 100% of the accommodation cost for the first “month” is charged.

The following cancellation policy applies to early departure during the stay:

• Up to 31 days before the next “month” begins: free cancellation.
• From 31 days to 15 days before the next “month” begins: 75% of the accommodation cost for the next “month” is charged.
• From 14 days before the next “month” begins: 100% of the accommodation cost for the next “month” is charged.

In these cancellation conditions, a “month” means a consecutive one-month period of stay beginning on the first day of the contractual stay. A “month” therefore does not necessarily coincide with a calendar month and may begin on any day of the month.